The Reality of Decision-Making
Decision
making can be
regarded as the mental processes (cognitive process) resulting in the selection of a
course of action among several alternative scenarios. Every decision making
process produces a final choice.The output
can be an action or an opinion of choice.
Overview Human performance in decision terms
has been the subject of active research from several perspectives. From a
psychological perspective, it is necessary to examine individual decisions in
the context of a set of needs, preferences an individual has and values they
seek. From a cognitive perspective, the decision making process must be
regarded as a continuous process integrated in the interaction with the
environment. From a normative perspective, the analysis of individual decisions is
concerned with the logic of decision making and rationality and the invariant
choice it leads to.Yet, at another level, it might be regarded as a problem
solving activity which is terminated when a satisfactory solution is reached.
Therefore, decision making is a reasoning or emotional process which can be rational or irrational, can be based on explicit assumptions or tacit assumptions. One must keep in mind that most
decisions are made unconsciously. Jim Nightingale, Author of Think Smart-Act
Smart, states that “we simply decide without thinking much about the
decision process.” In a controlled environment, such as a classroom,
instructors encourage students to weigh pros and cons before making a decision.
However in the real world, most of our decisions are made unconsciously in our
mind because frankly, it would take too much time to sit down and list the pros
and cons of each decision we must make on a daily basis. Logical decision
making is an important part of all science-based professions, where specialists
apply their knowledge in a given area to making informed decisions. For
example, medical decision making often involves making a diagnosis and selecting an appropriate treatment. Some research
using naturalistic methods shows, however, that in situations
with higher time pressure, higher stakes, or increased ambiguities, experts use
intuitive decision making rather than structured approaches, following a recognition primed
decision approach to
fit a set of indicators into the expert’s experience and immediately arrive at
a satisfactory course of action without weighing alternatives. Recent robust decision efforts have formally integrated uncertainty into the decision making process. However, Decision Analysis, recognized and included
uncertainties with a structured and rationally justifiable method of decision
making since its conception in 1964. A major part of decision making involves
the analysis of a finite set of alternatives described in terms of some
evaluative criteria. These criteria may be benefit or cost in nature. Then the
problem might be to rank these alternatives in terms of how attractive they are
to the decision maker(s) when all the criteria are considered simultaneously.
Another goal might be to just find the best alternative or to determine the
relative total priority of each alternative (for instance, if alternatives
represent projects competing for funds) when all the criteria are considered
simultaneously. Solving such problems is the focus of multi-criteria
decision analysis (MCDA) also known as multi-criteria
decision making (MCDM). This area of decision making, although it is very old and has
attracted the interest of many researchers and practitioners, is still highly debated
as there are many MCDA / MCDM methods which may yield very different results
when they are applied on exactly the same data.This leads to the formulation of
a decision making paradox. Problem Analysis vs Decision
Making It is important to differentiate between problem analysis and decision making. The
concepts are completely separate from one another. Problem analysis must be
done first, then the information gathered in that process may be used towards
decision making.Problem Analysis
- Analyze performance, what
should the results be against what they actually are
- Problems are merely deviations
from performance standards
- Problem must be precisely
identified and described
- Problems are caused by some
change from a distinctive feature
- Something can always be used to
distinguish between what has and hasn’t been effected by a cause
- Causes to problems can be
deducted from relevant changes found in analyzing the problem
- Most likely cause to a problem
is the one that exactly explains all the facts
Decision
Making
- Objectives must first be
established
- Objectives must be classified
and placed in order of importance
- Alternative actions must be
developed
- The alternative must be
evaluated against all the objectives
- The alternative that is able to
achieve all the objectives is the tentative decision
- The tentative decision is
evaluated for more possible consequences
- The decisive actions are taken,
and additional actions are taken to prevent any adverse consequences from
becoming problems and starting both systems (problem analysis and decision
making) all over again
- There are steps that are generally
followed that result in a decision model that can be used to determine an
optimal production plan.
- In a situation featuring
conflict, role-playing is helpful for predicting decisions to be made by
involved parties.
Decision
Planning Making a decision without planning is fairly common, but does not
often end well. Planning allows for decisions to be made comfortably and in a
smart way. Planning makes decision making a lot more simpler than it is.
Decision will get four benefits out of planning: 1. Planning give chance to the
establishment of independent goals. It is a conscious and directed series of
choices. 2. Planning provides a standard of measurement. It is is a measurement
of whether you are going towards or further away from your goal. 3. Planning
converts values to action. You think twice about the plan and decide what will
help advance your plan best. 4. Planning allows to limited resources to be
committed in an orderly way. Always govern the use of what is limited to you
(e.g money, time, etc..) Everyday techniques Some of the decision making
techniques people use in everyday life include:
- Pros and Cons: Listing the
advantages and disadvantages of each option, popularized by Plato and Benjamin Franklin. Contrast the costs and
benefits of all alternatives. Also called Rational decision making.
- Simple
Prioritization: Choosing the alternative with the highest
probability-weighted utility for each alternative (see Decision Analysis)
- Satisficing: Examine alternatives only
until an acceptable one is found.
- Acquiesce to a person in
authority or an “expert“, just following orders
- Flipism: Flipping a coin, cutting a
deck of playing cards, and other random or coincidence methods
- Prayer, tarot cards, astrology, augurs, revelation, or other forms of divination
- Taking the most opposite action
compared to the advice of mistrusted authorities (parents, police
officers, partners …)
- Opportunity cost: calculating the opportunity
cost of each options and decide the decision.
- Bureaucratic: Set up criteria
for automated decisions.
- Political: Negotiate choices
among interest groups.
Conclusion : in reality, the decision is the most important thing to be possessed by a leader or manager. This will determine a choice for the future that will occur in a group or business association. some aspects in the decision to note and follow suit in stages and the rules of taking a decision.